|Innovation Group manages critical incidents in the car and home on behalf of the world's leading insurers, brokers and fleet managers, together with warranty and service plan provision for many OEMs and automotive dealerships, globally. We bring together a world-class supplier network, outstanding people and sophisticated technology platforms to provide three principal advantages to our clients and their customers.
Our 3,300 employees across Europe, North America, Africa, Asia and Australia serve over 1200 clients, including 15 of the top 20 global general insurers and three of the top five fleet and lease management companies. We aim to continually go beyond expectations for our clients and their customers. Each year we process over four million insurance claims, saving leading insurers tens of millions of pounds; we create thousands of sales opportunities for dealerships and OEMs through our service plan and warranty business; and we apply the data we gather to lead positive change across all the sectors we service.
|We are looking for a Water Engineer Labourer to join our team of Leak Detection and Repair Specialists (find and fix). You will be working with our domestic customers, often they are unaware of water leaks until they are informed by the Water companies, and we step in to locate and repair the leak.
You may need to excavate and repair the water service and pipes - with minimal disruption to the customer - following your initial detection of the leak. Our promise to customers is that we will accurately locate the water leak to one square meter, so any excavation is to a minimum when the pipes are repaired. This is the challenge of the role.
|Moling - 20mm to 32mm service laying including the creation of new 'Point of Entry' (we will give you training on this)
Basic cold feed plumbing (Hepworth/Speed Fit and Copper pipework)
WRAS Accreditation (WIAPS)
Self-motivation and ability to use initiative
Strong work ethic and flexible attitude
Passion for good customer service
Ability to demonstrate friendly professionalism with customers and clients
You must have a current UK driving licence and be a holder of a National Water Hygiene Card (EUSR)
|We believe in going beyond expectations for our clients and their customers at every turn. Our aim is to inspire positive change in the sectors we serve. To do this we are clear, visionary, can-do, together and transformational.
Clear - We are customer focused, and this gives us complete clarity on where we’re going and why. Improving the customer experience and delivering in the moment of truth is everything. We have a clear sense of others’ needs and have the depth of knowledge that enables us to respond.
Visionary - We constantly look at things differently, question the status quo, ask ‘what if…?’ We’re imaginative. Not only does our culture give permission to be thought provoking, innovative and creative, these things are highly valued and rewarded. We’re ambitious for improvement.
Can-do - We’re a positive, can-do organisation, which makes it a happy place to work in and a great organisation to deal with. We recognise that people work better when work is fun – we want them to enjoy every day. We all strive to create an ethos in which great ideas can get ahead.
Together - We work together to make things happen: we’re collaborative. Fundamental in making togetherness real and credible is being trustworthy. That means being consistent in our level of service; reliable in doing what we say we’ll do, when we say we’ll do it; and open and honest in our dealings.
Transformational - The combination of all of these qualities gives us the power to take things further for our clients and their customers. We want to go beyond what people thought possible and be a formidable force for transforming the customer experience of risk and the impact of incidents on lives.
|30 Jun 2021|